All of the documents below are in 
Adobe Acrobat (pdf) format. If you have difficulties in viewing these documents please go to website help.
Banks and Building Societies may not accept Direct Debit Instructions for some types of account
Direct Debits can now be set up on-line or over the telephone in addition to the original postal method.
All the normal Direct Debit safeguards and guarantees apply. No changes in the amount, date or frequency to be debited can be made without notifying you at least 10 working days in advance of your account being debited.
In the event of any error, you are entitled to an immediate refund from your bank or building society. You have the right to cancel a Direct Debit Instruction at any time simply by writing to your bank or building society with a copy to us.
To set up a direct debit, please click one of the following links:
Apply for a Direct Debit online
Download a copy of the Direct Debit Application form (PDF Format 90KB)
Or, to set up a direct debit by phone, please call:
01604 237520