Services available online
All registration service enquiries are available via the website, with the exception of the following:
Change an appointment or cancel an appointment
Please telephone us to make changes to an appointment. Alternatively, if you gave us your mobile number when you booked your appointment, you will be able to cancel by responding to the text message you receive 24 hours before the appointment.
Book a citizenship ceremony
To book your
citizenship ceremony please telephone us.
How to contact
0300 126 1000 (8:00am to 6:00pm)