Type of service:
Jobcentre Plus is a nationwide government-funded employment agency and social security office, whose aim it is to help people of working age find employment in the UK. It was formed when the Employment Service merged with the Benefits Agency. It is a part of the Department for Work and Pensions (DWP).
Jobcentre Plus provides resources to enable job-searchers to find work, through Jobpoints (touch-screen computer terminals), Jobseeker Direct (telephone service) and the Jobcentre Plus website. They offer information about training opportunities for the long term unemployed. They administer claims for benefits such as Income Support, Incapacity Benefit, and Jobseeker's Allowance.
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