Services for children and young people in Northamptonshire (aged 0-25) with special educational needs and disabilities.

Healthwatch Northamptonshire

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Type of service:
Health Services
Address:
3rd Floor, Lakeside House, Bedford Road, Northampton, Northamptonshire NN4 7HD
Telephone number:
0300 002 0010
Service description:
Healthwatch Northamptonshire (HWN) is the local independent consumer champion for health and social care. They are part of a national network of 148 local Healthwatch organisations. Their central role is to be a voice for local people to influence better health and wellbeing and improve the quality of services to meet people’s needs. They will report findings to health and social care decision makers to improve and influence the quality of care.

Healthwatch rights and responsibilities include:

• The power to monitor (known as “Enter and View”) health and social care services (with one or two exceptions). The primary purpose is to find out what patients, service users, carers and the wider public think of health and social care.

• Report findings of local views and experiences to health and social care decision makers and make the case for improved services

• Be a strong and powerful voice for local people, to influence how services are planned, organised and delivered.

• Be an effective voice rooted in the community. Healthwatch find out what local people think about health and social care. They research patient, user and carer opinions using lots of different ways of finding out views and experiences.

• The option to escalate concerns and report evidence to national organisations including Healthwatch England, NHS England and the Care Quality Commission.

Healthwatch provide information and advice about health and social care services.
Cost:
Free
Age range:
0 - 99 years
Opening hours:
Monday 10:00 - 16:00
Tuesday 10:00 - 16:00
Wednesday 10:00 - 16:00
Thursday 10:00 - 16:00
Friday 10:00 - 16:00
Eligibility criteria:
  • Open to everyone
Referral route:
  • Contact service direct
  • No referral needed
Last updated on:
03/10/2017
Location map:

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