Our policies and procedures

​Here you will find information about the policies, procedures and protocols for delivering our services and responsibilities.

​Definition document heading​Our explanation
​Policies and procedures for conducting council business​Information can be found in the Constitution or under the relevant headings on the internet
​Policies and procedures for delivering our services​Where published, these will either be found in the agenda/minutes of committees or in the relevant section of the website
​Policies and procedures about the recruitment and employment of staff​Information can be found under Jobs, careers and training. Specific policies can be requested under the Freedom of Information Act. Please note that a charge may be made where the council treat these policies as commercial products.
​Customer service Information can be found under: Customer Services
​Records management and personal data policies​Information can be found under: Data Protection and Freedom of Information.
​Charging regimes and policies ​Where applicable, these will be published in the relevant section on our website
Northamptonshire County Council

Northamptonshire County Council

about 19 hours ago

Home - Northamptonshire Webcasting

Tomorrow's Cabinet meeting starts at 1pm at One Angel Square. Anyone who would like to attend should go to our reception off St John's Street. The m...

View on Facebook

Tracey and Emily are adoptive mums to two brothers. “We’ve always wanted a family of our own with more than one child so adopting siblings together ...

View on Facebook

Hate Crime Awareness Week is well underway in Northamptonshire. People shouldn’t be attacked, threatened, bullied or suffer physical or verbal abuse ...

View on Facebook

Trading Standards prosecute two Northamptonshire shopkeepers for sale of illegal tobacco

View on Facebook

There are many siblings waiting to be adopted together. “I feel so lucky to have been adopted and especially to be kept with my brother, we are reall...

View on Facebook

Cash savings from reduction in transport and highways service

View on Facebook