Tell us what you think of Northamptonshire library services

01 September 2016

Library users across the county are being asked to give their views on Northamptonshire libraries as part of a survey which launches today (1 September).

The library service, delivered by First for Wellbeing on behalf of Northamptonshire County Council, is carrying out a survey of its customers to find out what they think about their library and what could be made better.

It runs for the whole of September on the mobile library and for one week in county libraries from 10 to 16 October.

The Adult Public Library User Survey (APLUS) is a national survey which is carried out every other year.

Evolving service

First for Wellbeing library service manager Carl Dorney said: “It’s an exciting time for libraries as we continue to transform into all-round community wellbeing and educational hubs, and these surveys are a great way for us to continue to improve and evolve over time.

“Previous years have given us some great ideas for improvements, and we look forward to seeing what residents have to say this year.”

County council cabinet member for public health and wellbeing Cllr Sylvia Hughes said: “This is a great opportunity for the thousands of visitors to Northamptonshire libraries to tell us what they love about their local library and what, if any, improvements could be made.

“We are always working to improve the service and ensure it meets the needs of our customers, so we look forward to receiving people’s feedback.”

How to take part

Questionnaires will only be available in physical form, and can be completed in the mobile library throughout September and in the county’s 36 libraries between 10 to 16 October.


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