National Deaf Children's Society (NDCS)

Type of service:
Advice And Information
Level 4, Vincent House, Quay Place, 92–93 Edward St, Birmingham, West Midlands B1 2RA
Telephone number:
0808 800 8880
Mobile number:
0121 234 9820 (v/t)
Email address:
Service description:

The National Deaf Children’s Society (NDCS) is a charity dedicated to creating a world without barriers for every deaf child. They provide free impartial and unbiased information to families, empowering them to make informed choices.

NDCS support families in a range of ways including through a their helpline, specialist advisors, publications, family events, and web forums - from initial diagnosis to adulthood.

Deaf children and young people can access information, share their experiences and have fun at NDCS' young people website, The Buzz.

NDCS provide resources for parents who find that their baby has a hearing loss

Using sign language

A useful resource page that offers information and videos of

Understanding your child's hearing test

A web page explaining the different types and levels of deafness with information on the different tests that can check a child’s hearing

Hearing Aids

Hearing aids can be useful for children with any level of deafness and may be recommended for your child so that they have the best chance of hearing everything going on in their world.

Registered charity no. 1016532

Age range:
0 - 25 years
British Sign Language
Opening hours:
Monday 9:00 - 17:00
Tuesday 9:00 - 17:00
Wednesday 9:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00
Eligibility criteria:
  • Age - Early Years (0-5)
  • Age - School (5-18)
  • Age - Adulthood (18-25)
  • SEND descriptors
Referral route:
  • Contact service direct
  • No referral needed
Last updated on: