NSPCC Child Protection Helpline

Type of service:
Advice And Information
Weston House, 42 Curtain Road, Hackney, London EC2A 3NH
Telephone number:
0808 800 5000
Mobile number:
Email address:
Service description:
If you have any concerns or suspicions about a child's safety, contact the free NSPCC helpline and speak to a counsellor. It's open 24 hours a day, 365 days a year. You can choose to remain anonymous. The helpline can be contacted via phone, text, online, email and SignVideo. It provides:

   •  support for adults who are worried about a child
   •  advice for parents and carers
   •  consultations with professionals
   •  information about child protection and the NSPCC

The counsellor will listen to your concerns, offer advice and support, and can take action on your behalf if a child is in danger.
Age range:
0 - 99 years
Eligibility criteria:
  • Open to everyone
Referral route:
  • Contact service direct
  • No referral needed
Last updated on: