DWP - Access to Work

Type of service:
Finance And Funding
Department for Work and Pensions (DWP), Caxton House, Tothill Street, Westminster, London SW1H 9NA
Telephone number:
0345 268 8489
Mobile number:
0345 608 8753 (Textphone)
Service description:
If you want to work but have a disability that makes working a problem, you might be able to get help from the government’s ‘Access to Work’ scheme. It provides practical advice and support to help people overcome work-related obstacles. It can also give people grants towards extra employment costs. Please note: You cannot get Access to Work support if you are volunteering.

Examples of the kind of help available through Access to Work are:

  • A communicator, advocate, or BSL interpreter to help with job interviews (for people with a hearing impairment or communication difficulties).

  • A support worker (such as a reader for somebody with a visual impairment).

  • A communicator (for people with a hearing impairment).

  • A specialist job coach (for people with a learning disability).

  • A helper for personal care needs at work.

  • Specialist equipment (or alterations to existing equipment) to suit a person’s particular needs.

  • Alterations to a work environment to make it more accessible.

  • Help towards the additional costs of taxi fares if you cannot use public transport to get to work.

Please note: The Equality Act 2010 places a duty on an employer to make reasonable adjustments for disabled employees. Access to Work funding cannot be used to support these adjustments.

You can get help if ALL of the following apply:

  • You are disabled (or have a long-term health condition) that impacts your ability to work and is likely to last 12 months or more

  • You are aged 16+

  • You live in Great Britain

…And if any of the following apply:

  • You need help at a job interview with an employer

  • You are about to start a job

  • You are on permitted work higher limit or supported permitted work

  • You are about to start a Work Trial

  • You are about to start a DfE supported internship or BIS traineeship

  • You are about to start self-arranged work experience or young person’s work experience

  • You are in employment (either employed or self-employed)

  • You are on an apprenticeship

Support for people with long-term mental health conditions

Remploy provide the Workplace Mental Health Support Service for Access to Work. The service provides a wide range of support for people with long-term mental health conditions for a period of six months.

Download the DWP’s factsheet for customers: Access to Work.
Age range:
16 years - 65 years
Eligibility criteria:
  • Age - School (5-18)
  • Age - Adulthood (18-25)
  • SEND descriptors
Referral route:
  • Contact service direct
  • Job Centre
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