School Travel Assistance and Post 16 Transport - NCC

Type of service:
Local Government Department
Northamptonshire County Council, One Angel Square, Angel Street, Northampton, Northamptonshire NN1 1ED
Telephone number:
0300 126 1000
Service description:

Travel Assistance
The Local Offer aims to provide guidance on school transport. The statutory process of home to school transport lies with the travel team and detailed advice should be taken from them and their webpages.

Special Educational Needs and Disabilities (SEND) email:


Travel arrangements will be agreed for pupils with an education, health and care (EHC) plan where:

  • the pupil lives further than the statutory distance between home and nearest suitable school
  • The local authority has determined the name of the school and type of provision and this meets the criteria for distances


  • A pupil has an EHC plan for a severe medical or physical condition and there is detailed written advice from appropriate medical personnel.

Travel arrangements will not be allocated where:

  • the pupil is not attending their local mainstream school, or the nearest suitable special provision, and the school is one of parental preference


Change of circumstances

Parents or carers of children who move house during their schooling to an area where another school is the nearest suitable or linked school may either:

  • apply to move their child to the nearest suitable or linked school for their new address and if successful the policy stated above will apply
  • retain the child's place at their current school and become responsible for the child's transport provision and costs

If your child has an EHC plan and you have moved address please inform the EHC team using:

change of address form

This may affect your transport arrangements and it will need to be reviewed as soon as possible. You will also need to let your son or daughter’s school know your new address.

If there are no places available at schools nearer to the new home address than the current school, then the council will continue to provide travel to the current school.

Some help may be available in other exceptional circumstances, where, for example, the pupil concerned would otherwise be at risk of harm. Each case will be considered on its own merits.

'Pick-up Points'

What are 'Pick-up Points'? 
A 'Pick-up Point', or ‘PuP’ is a single point of collection or set down for pupils travelling to and from school.
They promote a range of benefits for the pupils that use them in Northamptonshire, and have been adopted by a large number of local authorities.
'Pick-up Points' are designed with the following principles in mind:

  • The vast majority of points will be within 0.5 miles of the home, with only a small number being more than this (up to a maximum of a mile).
  • 'Pick-up Points' have been selected to be pre-existing areas suitable for transport to stop, such as bus stops
  • 'Pick-up Points' can reduce travel times on average by half by consolidating existing routes in most cases
  • They promote increased daily physical activity
  • They promote increased independence for SEN pupils
  • They are a more efficient use of NCC resources
  • They can reduce carbon footprint, congestion and noise pollution

The Transport Coordination Unit will work closely with schools to identify suitable pupils for 'Pick-up Points'. Not all children will be deemed suitable.

'Pick-up Points' commenced for some Corby Business Academy students from the first day of the 19/20 academic year.
How will 'Pick-up Points' work?
A responsible adult will be expected to accompany the pupil to the 'Pick-up Point' and wait with the pupil until the transport arrives, unless parental consent has been provided for the pupil to travel alone.
At the end of the school day the pupil will be transported to the specified ‘'Set-down Point'’, where an adult is expected to meet them, unless parental consent has been provided for their child to travel alone
If an adult is not present to meet the pupil, they will not be dropped off (unless prior parental consent has been provided for them to travel alone). The SEN Transport team will be contacted by the Passenger Assistant in this instance and the nominated contacts will be called.

Please send any questions regarding 'Pick-up Point's to:

Travel Co-ordination Unit

The Travel Co-ordination Unit opened on 11th March 2019. Its aim is to increase choice and better meet the diverse needs of the county’s pupils with special educational needs or disabilities through a broader, more flexible range of assistance options. It aims to promote independent travel wherever possible so that young people are able to lead independent lives.

All applications for pupils who are under 16 (or compulsory school age) and issued with an EHC plan after March 8th 2019, or whose circumstances have changed, will be via the Travel Co-ordination Unit.

Parents (or the young person) can use the online application on the unit's website when they believe that there is an entitlement for travel assistance. Pupils whose circumstances have changed (e.g. change of address or school) will also need to apply to the unit to process their application.

Parents should expect a phone call from the unit's team to discuss their son or daughters needs and preferred methods of travelling to school.

Help with completing the application form can be given by the Customer Services Team on 0300 126 1000

For more information please visit the unit’s website

Travel Co-ordination Unit

Post 16 Transport

All students who are entitled to home to school transport will need to contribute £600 a year towards the costs of their transport.

You may qualify for home to school transport if you are:

• aged 16 to 18

• in full time-education (12 hours or more a week)

• living more than 3 miles away from your school or further education establishment

From 1st May, students applying for year 12 and year 13 places can apply using the on line application form

How much does it cost?

Charges apply to all students whether they are attending mainstream, special or specialist post-16 education provisions, independent schools or further education colleges and other suitable training establishments.

The only exceptions are:

• You are on a low income

For 16-18 year olds whose parents meet the criteria listed on the schools transport page the cost will be £300 a year.

• You are on a low income and your child has a special educational need or disability (SEND)

Where parents or carers of a 16 to 18 year old student qualify on the grounds of low income (as listed above) and the young person has an education, health and care (EHC) plan which necessitates transport assistance, and they are attending their nearest suitable further education setting which is named in the EHC plan and lives within the administrative boundary of Northamptonshire and more than 3 miles from their nearest suitable educational establishment, the cost will be free of charge.

In the first instance, School Transport will explore whether a parent or carer will provide transport and be remunerated for their fuel costs.

Young adult learners (aged 19 to 25) subject to an education, health and care plan

This policy only relates to young adults who are in education or training AND who have an education, health and care plan.

Free transport will be provided to a young adult learner (not being a person of sixth form age) where the local authority has secured the provision of education or training and the provision of boarding accommodation for an adult learner aged under 25 and they are subject to an EHC plan and it is considered necessary to facilitate that person’s attendance at the place of education or training.

Information about transport provision for other young adults can be obtained from the Adult Social Services website.

The participation in education and training by those over compulsory school age (but under 19 and those aged 19 – 25 with an EHC plan) is encouraged, but young adult learners should expect to meet the cost of travel between home and the provider at which they are receiving education or training (except in the circumstances as above).

To apply for school transport please complete an application form.

School Transport Appeals

If an application for free transport and assistance is declined, you can Appeal

A decision may be challenged on the following grounds:

• Eligibility

• Distance measurement

• Safety of the route

• Transport arrangements offered

There is no right to challenge a decision where the entitlement to transport assistance has been removed on the grounds of unacceptable behaviour.


Contact provider for cost details
Age range:
4 years - 25 years
Eligibility criteria:
  • Age - Early Years (0-5)
  • Age - School (5-18)
  • Age - Adulthood (18-25)
Referral route:
  • Contact service direct
  • No referral needed
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