Motability Scheme

Type of service:
Warwick House, Roydon Road, Harlow, Essex CM19 5PX
Telephone number:
0300 456 4566
Service description:

The Motability Scheme enables disabled people to use their mobility allowance to lease a new car, scooter or powered wheelchair. Insurance, servicing and breakdown assistance are all included at no extra cost and car adaptations are available. Family members and carers can also drive the car on behalf of the disabled person, so non-drivers can join the Motability Scheme. The vehicle should be used by, or for the benefit of, the disabled person.

The Motability Scheme is open to those who receive the Higher Rate Mobility Component of Disability Living Allowance (DLA), War Pensioners’ Mobility Supplement (WPMS), the Enhanced Rate Mobility Component of Personal Independence Payment (PIP) or the Enhanced Rate Mobility Component of Armed Forces Independence Payment (AFIP).

The Motability Scheme is operated by Motability Operations Limited under contract to Motability. Motability is a national charity which sets the strategic policies and direction of the

Motability Scheme and oversees its performance to ensure that it meets the needs of disabled people.

Motability may be able to provide charitable grants to disabled people who would not otherwise be able to afford the car, adaptations or WAV they need.

Motability is a Registered Charity in England and Wales (number 299745) and is authorised and regulated by the Financial Conduct Authority (Reference number 736309).

Motability Operations Limited is authorised and regulated by the Financial Conduct Authority (Reference number 735390).

The Rough Guide to Accessible Britain is a useful guide for tourists with accessible needs.

Contact provider for cost details
Age range:
3 years - 99 years
British Sign Language
Opening hours:
Monday 08:45 - 17:15
Tuesday 08:45 - 17:15
Wednesday 08:45 - 17:15
Thursday 08:45 - 17:15
Friday 08:45 - 17:15
Eligibility criteria:
  • Age - School (5-18)
  • Age - Adulthood (18-25)
  • Receipt of benefits
Referral route:
  • Contact service direct
  • No referral needed
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