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Child Protection - What to do if you are concerned about a child or young person

Type of service:
Advice And Support
Customer Service Centre, Children and Young People's Initial Contacts Team, Northampton, NN4 7YD
Telephone number:
0300 126 1000
Mobile number:
Service description:
If a child is in immediate danger, left alone or missing, you should contact the police directly and/or an ambulance using 999.

If you are concerned about the safety or welfare of a child, young person or an unborn child then there are a number of things you can do:
-You can make a referral directly to the NSPCC on tel: 0808 800 5000. Click here to visit the NSPCC. If you do not wish to give your name to the CYPS or NSPCC, you do not have to. If you do give your name, you can ask that your identity is not revealed to the parents/carer of the child concerned.
-If a child is in immediate danger or left alone, you should contact the police directly on 03000 111222 and/or an Ambulance (999).
-If there is no immediate danger or you need advice or information, please contact the Children and Young People's Service - Referral Teams on 0300 126 1000 or email: cypsnccinitialcontact@northamptonshire.gcsx.gov.uk
(secure address)
-Check the website for more information.
Age range:
0 - 18 years
Opening hours:
Monday 08:00 - 18:00
Tuesday 08:00 - 18:00
Wednesday 08:00 - 18:00
Thursday 08:00 - 18:00
Friday 08:00 - 18:00
Ofsted Inspection Grade:
Additional information:
Eligibility criteria:
  • None (no Criteria For Eligibility)
Referral route:
  • Professional Referral
  • Referral By Family Member
  • Self Referral
Location map: