This notice explains what personal data (information) we hold about you, how we collect it, how we use it and how we may share information that we hold about you in order to deliver our services. We are required to give you this information under data protection law. Northamptonshire County Council is committed to protecting your privacy when you use our services. The Privacy Notice below explains how we use information about you and how we protect your privacy.
Northamptonshire County Council (NCC) complies with data protection legislation (the Data Protection Act 2018 and the General Data Protection Regulation (GDPR) and is registered as a 'Data Controller' (Reg. No. Z7589390).
Who we are
Children First Northamptonshire is part of Northamptonshire County Council and provides services in the following areas:
- Adoption and Fostering
- Help and Protection for Children
- Early Years
- Schools and Education
- Special Educational Needs and Disability
- Youth Offending Service
An Independent Visitor is a volunteer who will spend time with a child on a regular basis who is in care and has little or no contact with their birth parents. Whilst Independent Visitors are volunteers, they form part of a statutory service.
What personal information do we collect to deliver this service?
We will collect the following personal information from those interested in volunteering as an Independent Visitor (these lists are not exhaustive):
- personal information such as your name, preferred name, address, contact details, gender
- special category information such as ethnicity, religion, nationality, photographs, bank details
- family composition and next of kin
- social care history and case records
- driving licence
- employment information and history
- attendance on Northamptonshire County Council provided training
- National Insurance Number
- passport details
- hobbies and interests
We will also seek personal information from other sources including:
- Disclosure and Barring Service
- Personal referees
- Supervision and guidance with a child's allocated Social Worker
How we collect this personal information
We collect personal information in the following ways:
- online application and consent form
- assessment or approval panel
How your personal information stored
We hold data securely for the set amount of time detailed in our records Retention Schedule. For more information in regards to this and how we keep your information safe please check our Records retention schedule.
Purposes of collecting this personal information
- case closure
- service delivery
How we use this personal information
- to assess a person's suitability to become an Independent Visitor
- to match an Independent Visitor to a child
How long your personal information is held for
Information which you have provided the Council will be stored securely in line with the retention periods shown below after which time it is archived or securely destroyed, unless we are required by law to retain records for longer than the stated retention period. The information will only be used for the purposes stated when it was collected. Information will not be sold, rented or provided to anyone else, or used for any other purpose than that for which it was originally collected unless required to by law.
|All records relating to the recruitment and management of independent visitors for looked after children||Retain from date of last contact with the independent visitor for 6 years|
What is the legal basis for the collection and use of your personal information?
We collect and use your personal information in order to:
- perform a Statutory Duty
- to enable service delivery
- to enable official reporting
- to manage funding
The legal bases that govern and direct our service delivery are as follows:
- Children and Young Persons Act 2008
- Children Act 1989
Who we may share your information with
If required we will share your information with other Northamptonshire County Council (NCC) departments such as:
- Children First - Children in Care, Complaints Team, LADO
We may also share your information outside of NCC with the following organisations (this list is not exhaustive):
- Independent Review Officer
Why do we share this information?
In order for the service to fully carry out its legal duties and to deliver its service it is a necessary requirement to share this information.
We will share personal information with law enforcement or other authorities if required by applicable law.
Under GDPR you have rights which you can exercise free of charge which allow you to:
- know what we are doing with your information and why we are doing it
- ask to see what information we hold about you (subject access request)
- ask us to correct any mistakes in the information we hold about you
- object to direct marketing
- make a complaint to the Information Commissioners Office
- withdraw consent at any time (if applicable as this will not be possible in certain circumstances)
Depending on our reason for using your information you
may also be entitled to:
- ask us to delete information we hold about you (if applicable) have your information transferred electronically to yourself or to another organisation
- object to decisions being made that significantly affect you
- object to how we are using your information
- stop us using your information in certain ways
We will always seek to comply with your request however we may be required to hold or use your information to comply with legal duties which will override the requirements of the GDPR. Please note, your request may delay or prevent us delivering a service to you.
For further information about your rights, including the circumstances in which they apply,
see the guidance from the UK Information Commissioners Office (ICO) on individuals' rights under GDPR.
We are required under Section 6 of the Audit Commission Act 1998 to participate in the National Fraud Initiative data matching exercise. The data held will be used for cross-system and cross authority comparison for the prevention and detection of fraud. For further information see the
National Fraud Initiative webpage.
Keeping your personal information secure
We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
Requesting access to your personal information
Under data protection legislation, parents, carers and children have the right to request access to information that we hold on them. To make a request for your personal information please contact:
FOI/Data Protection Team
Northamptonshire County Council
One Angel Square
Phone: 01604 368 360
If you have a concern about the way we are collecting or using your personal information, you should raise your concern with us in the first instance. GDPR also gives you right to lodge a complaint with a supervisory authority. The supervisory authority in the UK is the
Information Commissioner who may be contacted on 03031 231 113. Or see the
ICO Website for further details.
corporate privacy statement for more information.
If you would like to discuss anything in this Privacy Notice please contact:
Data Protection Officer
Northamptonshire County Council
One Angel Square
Phone number: 01604 368 360