Risk Assessment and Intervention Service (RAIS)

This notice explains what personal data (information) we hold about you, how we collect it, how we use it and how we may share information that we hold about you in order to deliver our services. We are required to give you this information under data protection law. Northamptonshire County Council is committed to protecting your privacy when you use our services. The Privacy Notice below explains how we use information about you and how we protect your privacy.

Northamptonshire County Council (NCC) complies with data protection legislation (the Data Protection Act 2018 and the General Data Protection Regulation (GDPR) and is registered as a 'Data Controller' (Reg. No. Z7589390).

Who we are

Children First Northamptonshire is part of Northamptonshire County Council and provides services in the following areas:

  • Adoption and Fostering
  • Help and Protection for Children
  • Early Years
  • Schools and Education
  • Special Educational Needs and Disability
  • Youth Offending Service

The Risk Assessment and Intervention Service is responsible for undertaking assessments of children where serious safeguarding issues have been raised. From assessments various pathways of work will be recommended and set into action. A period of intervention or direct work with the children and family may be offered. The service is delivered via an organisation called Catch22.

What personal information do we collect to deliver this service?

Much of the information this service uses has already been collected by Social Workers in the course of their work. The additional information that may be collected is as follows:

  • special category information such as sexual orientation, photographs and disabilities
  • exclusion from education details
  • family history
  • health information and history
  • mental health information
  • other agencies involved
  • police involvement, conviction's and criminal history
  • previous relationship history
  • referral and assessment information
  • safeguarding information
  • social care history

We may seek personal information from other sources including:

  • Children's Social Care
  • your GP in regard to your health
  • education provider or school
  • other involved professional  practitioners
  • police

How we collect this personal information

We collect personal information in the following ways:

  • face to face
  • telephone
  • email
  • assessments or reports
  • electronic records

How your personal information is stored

We hold data securely for the set amount of time detailed in our records Retention Schedule. For more information in regards to this and how we keep your information safe please check our Records retention schedule.

Purposes of collecting this personal information

  • assessments
  • prevention and detection of crime or fraud
  • service delivery
  • service planning and research

How we use this personal information

  • to ascertain risk and prevent further sexual harm being caused
  • anonymised information is used for official reporting

How long your personal information is held for

Information which you have provided the council will be stored securely in line with the retention periods shown below after which time it is archived or securely destroyed, unless we are required by law to retain records for longer than the stated retention period. The information will only be used for the purposes stated when it was collected. Information will not be sold, rented or provided to anyone else, or used for any other purpose than that for which it was originally collected unless required to by law.

What is the legal basis for the collection and use of your personal information?

We collect and use your personal information in order to:

  • to enable service delivery
  • to enable official reporting

Who we may share your information with

If required we will share your information with other Northamptonshire County Council (NCC) departments such as:

  • Children First
  • Learning Skills and Education

We may also share your information outside of NCC with the following organisations (this list is not exhaustive):

  • Adoption Agencies
  • Commissioned Delivery Partners
  • Department for Education
  • Housing Agencies
  • Judicial Agencies
  • Local Authorities
  • Probation
  • Residential Care Providers
  • Training providers
  • Catch22
  • Multi Systemic Therapy

Why do we share this information?

In order for the service to fully carry out its legal duties and to deliver its service it is a necessary requirement to share this information. If you have approached the service in a voluntary capacity, consent to share will be sought as appropriate.

We will share personal information with law enforcement or other authorities if required by applicable law.

Your rights

Under GDPR you have rights which you can exercise free of charge which allow you to:

  • know what we are doing with your information and why we are doing it
  • ask to see what information we hold about you (subject access request)
  • ask us to correct any mistakes in the information we hold about you
  • object to direct marketing
  • make a complaint to the Information Commissioners Office
  • withdraw consent at any time (if applicable as this will not be possible in certain circumstances)

Depending on our reason for using your information you may also be entitled to:

  • ask us to delete information we hold about you (if applicable) have your information transferred electronically to yourself or to another organisation
  • object to decisions being made that significantly affect you
  • object to how we are using your information
  • stop us using your information in certain ways

We will always seek to comply with your request however we may be required to hold or use your information to comply with legal duties which will override the requirements of the GDPR. Please note, your request may delay or prevent us delivering a service to you.

For further information about your rights, including the circumstances in which they apply, see the guidance from the UK Information Commissioners Office (ICO) on individuals' rights under GDPR.

We are required under Section 6 of the Audit Commission Act 1998 to participate in the National Fraud Initiative data matching exercise. The data held will be used for cross-system and cross authority comparison for the prevention and detection of fraud. For further information see the National Fraud Initiative webpage.

Keeping your personal information secure

We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

Requesting access to your personal information

Under data protection legislation, parents, carers and children have the right to request access to information that we hold on them. To make a request for your personal information please contact:

FOI/Data Protection Team
Northamptonshire County Council
One Angel Square
Northampton
NN1 1ED

Email: Dataprotection@northamptonshire.gov.uk

Phone: 01604 368 360

If you have a concern about the way we are collecting or using your personal information, you should raise your concern with us in the first instance. GDPR also gives you right to lodge a complaint with a supervisory authority. The supervisory authority in the UK is the Information Commissioner who may be contacted on 03031 231 113. Or see the ICO Website for further details.

Read our corporate privacy statement for more information.

Contact us

If you would like to discuss anything in this Privacy Notice please contact:

Data Protection Officer
Northamptonshire County Council
One Angel Square
Northampton
NN1 1ED

Email DPO@northamptonshire.gov.uk

Phone number: 01604 368 360