30 March 2010

Northamptonshire County Council is to introduce changes to the way parents will find out which primary school their child has been allocated next month (April).

The move comes in response to technical problems experienced during the secondary schools admissions process this month which left parents unable to access their allocation details online.

The council will post all allocation letters to parents a day earlier than scheduled so that parents should receive allocation letters on the 21st April rather than the 22nd April.

In addition, parents will be able to check their allocations online from midnight on the 21st April rather than from 10:00am as originally scheduled.

Councillor Andrew Grant, cabinet member for children and young people, said: "We understand the frustration felt by families when they struggled to access our online systems and had to wait till they received their letters the following day.

“We recognise that we let people down and we want to make sure that doesn’t happen again. We’ve taken steps to ensure that everyone will find out their allocation on the Wednesday whether by post or online.”

7,980 applications for primary school places were received by the council for children due to start school in September 2010.