15 April 2010

Northamptonshire County Council’s fire and rescue service is alerting residents to bogus callers operating just outside of Northamptonshire.

The fire and rescue service has received reports about doorstep callers in Lyddington (Rutland) claiming to be acting on behalf of Northamptonshire Fire and Rescue service. The callers were attempting to sell fire extinguishers for £45 after claiming that they had come to carry out a home fire safety check.

Northamptonshire Fire and Rescue Service does not charge for home fire safety checks and will never sell fire extinguishers to residents in their homes.

Chief fire officer Martyn Emberson said: “These callers are not acting on behalf of, or with the consent of, Northamptonshire Fire and Rescue Service.

“The message with these types of incidents is always the same – if you are not sure, don’t answer the door. Don’t open the door to unexpected callers, only open it if you are expecting someone by written appointment or if you know them. If the caller is genuine they won’t mind.

“Anyone who receives a suspicious call of this nature should contact trading standards by calling Consumer Direct on 08456 040506 or telephone the Doorstep Crime Action Network (DAN) on their dedicated hotline 0345 23 07 702.”

Residents should remember:

  • You should never open the door to unexpected callers: “If you’re not sure, don’t open the door”
  • Avoid buying any goods or services at the door.
  • Only deal with callers by appointment.
  • Do not trust ID cards. Never use the phone number on the ID card to verify the identity of the caller.