Northamptonshire County Council’s corporate director of health and adult social services Charlie MacNally said:
“Firstly, I would like to once more give my condolences to the family for their sad loss.
“We welcomed the serious case review as we were keen to investigate fully the surrounding circumstances of this distressing case and ensure any opportunities for improvement were identified.
“The coroner’s findings had already made clear that the couple had both died from natural causes and that this was not a case of abuse or neglect.
“However, the serious case review has raised some important issues. Therefore an action plan has been agreed that will take forward the recommendations identified and I’m pleased to say that this is already well underway.
“One of the key issues raised within the serious case review report, is that of self-determination. It can be difficult to accept that adults who have sound mental capacity are entitled to refuse professional help or services, as was the case here but nevertheless, it is vital that as an organisation we are ready and able to support those adults who do ask for support and have taken on board fully those recommendations that will help us to do this better.
”This includes making sure that information is effectively shared, both across council services and between partner organisations to allow health and social services professionals to be able to respond in the correct way.”
Executive summary of serious case review