07 November 2014

Almost half a million people have used the Northamptonshire County Council website to renew their library books as part of a campaign to increase the number of online services available.

Nearly 10,000 people have also visited the website to register a birth, over 4,000 people have enrolled on an adult learning course online and more than 40,000 people have reported an issue relating to roads and highways through the Street Doctor page of the website.

Online services

There are an increasing number of services available via the county council website www.northamptonshire.gov.uk, including applying for a school place, paying a parking fine and renewing a bus pass.

People can also go online to order their child’s school meals, register for a blue badge parking permit and check their eligibility for free childcare for under twos.

The county council’s Can You Click It? campaign aims to drive more people to the website for commonly-used services rather than phoning the customer service centre.

Cllr Robin Brown, cabinet member for public health and wellbeing, said: "We have been working hard to increase the number of services available online. Not only is it usually quicker and easier for our customers, but it also enables them to do what they need 24 hours a day.

"What’s more, it helps the council to save money – it is estimated that a four minute call to a local authority costs approximately £3, while an online transaction costs between 2p and 17p.

"With an iPhone app, an Android app and a mobile browser now available, it couldn’t be easier to access a whole host of council services at the touch of a button, wherever you are."